:root{color-scheme:dark;--gold:#e8b936;--ink:#f7f3e8;--muted:#aaa59a;--line:#3b3425;--card:#11120f;--bg:#080906}*{box-sizing:border-box}html{background:var(--bg)}body{margin:0;background:linear-gradient(145deg,#171204 0,#080906 38%);color:var(--ink);font-family:Arial,Helvetica,sans-serif;min-height:100vh}.support-shell{width:min(820px,100%);margin:auto;padding:20px}.support-shell header,.admin-layout header{display:flex;justify-content:space-between;align-items:center;border-bottom:1px solid var(--line);padding:6px 0 18px}.brand{display:flex;gap:12px;align-items:center;color:inherit;text-decoration:none;letter-spacing:.08em}.brand>span{display:grid;place-items:center;width:44px;height:44px;border:1px solid #9a6907;border-radius:12px;color:var(--gold);font-size:25px;font-weight:800}.brand b{font-size:19px}.brand small{display:block;font-size:10px;letter-spacing:.2em;color:#bfa76c;margin-top:3px}.privacy{font-size:11px;letter-spacing:.13em;color:#d2bd7d}.intro{padding:30px 0 18px}.intro p{color:var(--gold);font-weight:700;font-size:12px;letter-spacing:.2em}.intro h1{font-size:clamp(32px,6vw,46px);line-height:1.05;margin:0;font-weight:750}.intro div{color:var(--muted);font-size:16px}.chat-card{border:1px solid var(--line);background:rgba(17,18,15,.97);border-radius:18px;overflow:hidden;box-shadow:0 18px 55px #0007}.status{padding:12px 18px;border-bottom:1px solid var(--line);font-size:12px;color:#cdbd95}.messages{height:min(48vh,420px);min-height:260px;overflow:auto;padding:18px;display:flex;flex-direction:column;gap:10px}.bubble{max-width:82%;border:1px solid #33352f;border-radius:14px 14px 14px 4px;background:#1b1c18;padding:12px 14px;white-space:pre-wrap;line-height:1.45}.bubble.guest{align-self:flex-end;background:#8a630f;border-color:#b98920;border-radius:14px 14px 4px 14px;color:#fff}.bubble.admin{border-color:#6d5b28}.bubble small{display:block;margin-top:7px;color:#d0c6af;font-size:10px}.bubble img{display:block;max-width:280px;width:100%;border-radius:9px}form{border-top:1px solid var(--line);padding:16px 18px}form>label{display:block;color:var(--gold);font-size:13px;font-weight:700;margin-bottom:8px}.compose{display:grid;grid-template-columns:1fr 100px;gap:10px}.compose textarea{resize:vertical;border:1px solid #565448;background:#090a08;color:white;border-radius:11px;padding:13px;font:16px Arial}.compose button{border:0;border-radius:11px;background:var(--gold);font-weight:800;color:#171309;font-size:15px;cursor:pointer}.compose button:disabled{opacity:.55;cursor:not-allowed}.upload-row{display:flex;align-items:center;gap:12px;margin-top:11px;color:var(--muted)}.upload{display:inline-block;border:1px solid #725b22;background:#1b190f;color:var(--gold);border-radius:10px;padding:9px 12px;cursor:pointer;font-size:13px;font-weight:700}.upload input{display:none}.note{text-align:center;color:#857f73;font-size:12px;margin:13px 0}.empty{text-align:center;color:#888;margin:auto}.admin-layout{width:min(1200px,100%);margin:auto;padding:24px}.inbox-grid{display:grid;grid-template-columns:330px 1fr;min-height:650px;border:1px solid var(--line);border-radius:20px;overflow:hidden;background:var(--card)}.conversation-list{border-right:1px solid var(--line);overflow:auto}.conversation-item{display:block;width:100%;text-align:left;border:0;border-bottom:1px solid var(--line);background:transparent;color:var(--ink);padding:16px;cursor:pointer}.conversation-item.active{background:#272313}.conversation-item strong,.conversation-item small{display:block}.conversation-item small{color:var(--muted);margin-top:6px}.unread{float:right;background:var(--gold);color:#111;border-radius:99px;padding:2px 7px}.admin-chat{display:flex;flex-direction:column}.admin-chat .messages{flex:1;height:auto}.admin-actions{display:flex;gap:8px;padding:12px 20px;border-bottom:1px solid var(--line)}.admin-actions button{background:#191a16;color:var(--ink);border:1px solid #4a483e;border-radius:9px;padding:8px 12px}.login-card{max-width:470px;margin:70px auto;border:1px solid var(--line);border-radius:20px;padding:28px;background:var(--card)}.login-card input{display:block;width:100%;margin:8px 0 14px;padding:14px;border-radius:10px;border:1px solid #444;background:#080906;color:#fff}.login-card button{width:100%;padding:14px;background:var(--gold);border:0;border-radius:10px;font-weight:800}@media(max-width:700px){.support-shell{padding:12px}.privacy{font-size:9px}.intro{padding:22px 2px 14px}.messages{height:46vh;min-height:230px;padding:14px}.bubble{max-width:90%}.compose{grid-template-columns:1fr}.compose button{height:48px}.upload-row{align-items:flex-start;flex-direction:column}.inbox-grid{grid-template-columns:1fr}.conversation-list{max-height:230px;border-right:0;border-bottom:1px solid var(--line)}}